Norman, Emma, and Ray are the brightest kids at the Grace Field House orphanage. And under the care of the woman they refer to as "Mama," all the kids have enjoyed a comfortable life. Good food, clean clothes and the perfect environment to learn- what more could an orphan ask for? One day, though, Emma and Norman uncover the dark and twisted truth of the outside world they are forbidden from seeing. Soon, they must make haste to plan their escape!
Isabella (イザベラ,Izabera?), also known as Mama (ママ; English "Mom"), is the main antagonist in the Introduction Arc and Jailbreak Arc. Isabella worked as a caretaker in Grace Field House, taking care of the orphans that resides within. Although initially appearing as a loving and affectionate mother towards the children, she actually has a twisted nature and shows much detachment to their tragic fates.